Checking your order status
If you ordered one or more of the following products you would have received a reference number (typically a 6-digit number) included in your order confirmation email. Type that number into the box below and if the order has shipped UPS will have tracking information available.
- Kingwood-A
- Kingwood-B
- Windsong
- Sunrise Bamboo Blinds
- 1" Sunrise Wood Blinds
- 2" Sunrise Wood Blinds
- 2" Sunrise Textured Wood Blinds
- 2-1/2-Inch Sunrise Wood Blinds
If you did not receive the confirmation email, the reference number wasn't included in the confirmation email or you ordered a product not listed above please use the form below. The order number is the 6-digit number located at the top left corner of the order receipt you received moments after your order was placed.
If you didn't receive any of this please call our toll-free number 1-888-660-2546 for assistance or email us at customerservice@acustomwindowtreatment.com.
If you are able to use this form someone will respond to your request within 24-hours. Please keep in mind this is Monday thru Friday only - 9 AM to 5 PM EST.
